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Privacy & Data Protection

Privacy Policy for VedicCraft

Sau Holdings ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Your Data is Safe with Us

We do not sell or rent your personal information. Your data is protected with enterprise-grade security and used only to provide and improve our services.

Effective Date: 20/09/2025

Last Updated: 20/09/2025

Table of Contents

1. Information We Collect2. How We Use Your Information3. Sharing of Information4. Data Security5. Cookies & Tracking6. Your Rights7. International Users8. Children's Privacy9. Changes to This Privacy Policy10. Refunds, Cancellations & Exchanges11. Contact Us

1. Information We Collect

Personal Information

  • Name, email address, phone number, shipping/billing address
  • Payment details (processed securely via third-party gateways)
  • Communication preferences and account information

Non-Personal Information

  • Browser type, device information, IP address
  • Cookies and website usage patterns
  • Analytics data for website improvement

User-Provided Content

  • Feedback, reviews, and comments
  • Information voluntarily submitted by you
  • Customer support communications

2. How We Use Your Information

Service Delivery

  • Processing and fulfilling orders
  • Providing customer support and responding to inquiries
  • Improving our website, products, and services

Communication

  • Sending you promotional emails, offers, and updates (you may opt out anytime)
  • Service notifications and important updates
  • Customer support and order-related communications

Legal Compliance

  • Complying with legal and regulatory obligations
  • Protecting our rights and preventing fraud
  • Meeting tax and accounting requirements

3. Sharing of Information

We DO NOT sell or rent your personal information

  • VedicCraft never sells, rents, or trades your personal data to third parties
  • Your personal information remains confidential and secure
  • We only share information as outlined in this policy

Limited Sharing Scenarios

  • Service Providers: Payment processors, shipping partners, and IT support who help us operate our business
  • Legal Requirements: When required by law, court order, or government authority
  • Business Transfers: In case of merger, acquisition, or restructuring

4. Data Security

Security Measures

  • Appropriate technical and organizational measures to protect your personal data
  • Industry-standard encryption for data transmission and storage
  • Regular security updates and monitoring
  • Restricted access to personal data on a need-to-know basis

Security Limitations

  • While we strive to safeguard your information, no method of transmission over the internet is 100% secure
  • We continuously improve our security measures
  • Users are encouraged to use strong passwords and keep their accounts secure

5. Cookies & Tracking

Cookie Usage

  • We use cookies and similar technologies to improve user experience
  • Analyze site traffic and personalize content
  • Remember user preferences and login information

Cookie Control

  • You may disable cookies in your browser settings
  • Some features of our site may not function properly without cookies
  • Third-party cookies may be used for analytics and advertising

6. Your Rights

Data Rights

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Withdraw consent (where applicable)
  • Request data portability

Exercise Your Rights

  • Contact us at support@vediccraft.net to exercise your rights
  • We will respond to your requests within a reasonable timeframe
  • Some rights may be subject to legal limitations

7. International Users

Data Processing

  • If you are accessing VedicCraft from outside India, you acknowledge that your data may be processed in accordance with Indian laws
  • You are responsible for ensuring compliance with local laws in your jurisdiction
  • Data may be transferred to and stored in India or other countries

8. Children's Privacy

Age Restrictions

  • Our services are not directed at individuals under the age of 18
  • We do not knowingly collect personal data from children
  • If we become aware of data collection from children, we will take steps to delete it

9. Changes to This Privacy Policy

Policy Updates

  • We may update this Privacy Policy from time to time
  • Changes will be posted on this page with the updated effective date
  • Continued use of our services implies acceptance of the updated policy
  • Major changes may be communicated via email

10. Refunds, Cancellations & Exchanges

Our Policy

  • We do not provide refunds, cancellations, or exchanges once a purchase is completed.
  • Please ensure you review all product details and service descriptions carefully before making a purchase.
  • If you face any technical issues accessing your product or service, contact us at support@vediccraft.net and our support team will assist you.

11. Contact Us

Get in Touch

  • If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
  • VedicCraft
  • Email: support@vediccraft.net

Questions About Your Privacy?

We're here to help! Reach out to our team for any privacy-related questions or concerns.

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